Store Policies

Design Services Policy

• Walk-ins may receive general guidance and styling suggestions.

• Design consultations and services require an appointment.

• Complimentary design services are available with qualifying in-store furniture purchases.

• Design services are provided in-store and are not transferable or redeemable for cash.

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Purchases & Orders

• All sales are considered final unless otherwise stated at the time of purchase.

• Custom and special-order items cannot be canceled once placed.

• Estimated delivery timelines will be provided at checkout.

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Delivery Policy

• Delivery fees vary based on location and order size.

• Showroom clients may receive priority delivery windows when available.

• Delivery timelines are estimates and may vary due to manufacturer or logistics delays.

 

Returns & Exchanges

• Floor models and clearance items are final sale.

• Approved returns or exchanges (if applicable) must be authorized by management.

• Merchandise must be in original condition.

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Showroom Experience

Our showroom is designed to be a calm, welcoming environment.

 

• Seating is meant to be used—please feel free to sit and experience the furniture.

• Children are welcome but must be supervised.

• Food and beverages should be enjoyed with care around furniture displays.

 

Pricing & Availability

• Prices are subject to change without notice.

• Availability may vary based on vendor inventory.

• In-store exclusives and first-access items are available while supplies last.

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Our Commitment

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At Tranquil Designs Home, we are committed to serving with intention, honesty, and care. Our goal is to help you create a home that feels peaceful, functional, and aligned with your life.